Privacy Policy

Introductory Statement on Our Privacy Policy

At Ram & Rama Law, your privacy is of the utmost importance to us, as is the trust you have placed in us as your legal guide. For this reason, we are committed to protecting the privacy and security of your personal information. This Privacy Policy applies to the Ram & Rama website (https://ramandramalaw.com/) and governs your interaction with Ram & Rama when you subscribe to the Ram & Rama newsletter or access legal advice or services through Ram & Rama. This Privacy Policy will help you understand how we use and protect your personal information, and complies with all applicable data protection laws in the United States.

Who We Are

Based in Bakersfield, California, serving clients and providing legal information throughout the United States, Ram & Rama Law is a law firm. Founders/attorneys Rajesh Ram and Mira Rama provide expert resources, articles, and representation in areas including Family Law, Criminal Defense, and Corporate Law. We work with individuals, small business owners, and legal professionals to ensure that the law is accessible to all. Ram & Rama Law maintains your trust through respectful treatment of your case, and we protect your privacy.

Purpose and Application of This Privacy Policy

This privacy policy applies to all visitors and users of Ram & Rama Law’s website, its subscribers, clients who come to Ram & Rama for a consultation or matter representation, and any user who interacts with Ram & Rama Law’s digital media such as social media pages, accounts, or sites. This statement identifies what information Ram & Rama Law may collect from you, why and how it does so, and your privacy rights. Your use of the Ram & Rama Law website or app constitutes your consent to the practices set forth in this statement.

Information We Collect

We may collect both personally-identifiable information and anonymous information in order to serve you efficiently, help improve our services and your experience, and meet legal requirements. The information we collect includes:

• Personally-Identifying Information: We collect the name, email address, phone number, postal address, or other information you give us voluntarily when you fill out a contact form, subscribe to our newsletter, or request a specific service.
• Professional or Legal Information: If you are seeking legal advice, we will collect relevant facts regarding your case including, but not limited to, details about your case history, documents related to your case (such as employment records), and other information that is relevant to your case. We use this information solely for the purpose of providing legal services to you.
• Technical or Usage Information: We may automatically obtain and store information that your browser makes available whenever you visit our website. Information such as device information, browser type, IP address, how you navigate within our website, and your interaction with our website helps us make the website more useful for those who visit.
• Communication Data: When you communicate with us, we may store those communications. For example, our records would include emails or phone calls that we have received.
• Site Subscription Data: If you subscribe to our newsletter, we may collect your email address and other preferences related to the newsletter in order to provide this service to you.

How Your Information Is Collected

We collect information in the following ways:

• Directly from You: When you submit contact forms, subscribe to our newsletter, request a consultation, or otherwise engage with us.
• Automatically: Through the use of cookies and other similar technologies, we may collect information about how you use and engage with this website including tracked pages, links clicked, and the time spent on each section.
• From Third Parties: We may receive information from service providers, selected analytics partners, or legal publishers if relevant to your communications and engagements with us.

We strive to only collect the information that is required for our services, and also ensure that your privacy is maintained at all times.

Cookies and Related Technology

Our site utilizes cookies and other similar tracking tools to monitor traffic, measure site usage, and personalize your experience. Cookies are small pieces of information stored on your web browsers that help us recognize your browser when you return to our site and understand how you use and interact with our sites.

On our site, we use the following cookies:

• Required cookies allow you the basic features of our site
• Analytical cookies help us understand how the websites perform across different channels and measure interaction.
• Preference cookies allow us to remember you and all your individual preferences

Disabling certain cookies may result in issues with the functionality of our websites. You can always disable cookies in your web browser settings. For more information, please see our Cookie Policy.

How We Use Information That You Provide to Us

We use the information that we collect in the following ways:

• Legal Purposes: We will use your information to respond to your inquiries, provide advice, and represent you depending on the legal services you seek from us.
• Contacting You: We will use your information to contact you about your legal matter, service request, or send you alerts about legal developments or our services.
• Newsletter & Other Marketing: We may also use your information to send you our monthly newsletter, special articles, legal resources, and other promotional materials that we may periodically release (you can unsubscribe from this at any time).
• Improving Our Website: We use your information to review and improve the usability, functionality, and security of our website.
• Legal Requirements: We may use the information we collect about you as needed to maintain compliance with our legal and regulatory requirements, such as record retention policies, conflict checks, and to respond to valid requests from law enforcement authorities.
• Protection of Rights: We may use your information when we need to protect the rights, property, or safety of Ram & Rama Law, our clients and customers, or other persons.

Legal Grounds for Processing Your Information

We rely on the following legal grounds for processing your personal data:

• Consent: We have your consent to process your information for a specific purpose, e.g., you have opted-in to our newsletter.
• Contractual Necessity: Required to provide a legal service or in the process of entering into a contract with you.
• Legal Obligation: Required to process certain information for compliance with a legal obligation such as laws or other provisions applicable to us.
• Legitimate Interests: We have a legitimate interest to provide, improve, and secure our services, and you are able to prevent this processing by asking us not to do so if these interests are outweighed by your rights and interests.

How We Share Your Information

Ram & Rama Law does not sell your personal information to third parties. We may share your information in the following situations:

• Service Providers: With trusted third-party service providers that assist us with operating the website, delivering communications, or providing support services to or on behalf of Ram & Rama Law (such as IT, hosting, analytics, and security services). These entities are subject to confidentiality obligations, and they may only use your information as strictly necessary to perform their functions on our behalf.
• Legal Professionals: If you require representation by other law firms, investigators, professionals, or expert witnesses, we may share your information with those third parties, with your consent or as lawfully required for our business operations.
• Legal Requirements: To comply with legal obligations, such as laws, rules, regulations, court orders, subpoenas, search warrants, or other governmental requests, we may be required to share your information with legal authorities or other third parties.
• Business Transfers: In connection with any merger or purchase of all or substantially all of the assets of a company or firm currently operating as Ram & Rama Law. We will give notice and notification of your options and rights where required by applicable law.

How We Protect Your Information and Data Security

Your information is important to Ram & Rama Law. We strive to maintain industry-standard security practices throughout our organization, including, for example:

• Secure Sockets Layer (“SSL”) encryption for the transmission of personal information through this website
• Regular vulnerability scanning and security audits
• Limiting access to personal information to authorized persons only
• Storing physical and electronic records securely

Unfortunately, no method of transmission via the Internet, or method of electronic storage, can ever be completely secure. You should take care to secure your information with strong passwords, and otherwise take precautions against suspicious activity.

Retention Period of Your Information

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, to assist with any legal and regulatory obligations, to address disputes or claims, and to enforce our agreements. Retention periods vary according to the data concerned and your interactions with us:

• Client records: Retained for the period prescribed under the prevailing law and rules for legal practice in the jurisdiction in which you are our client or the relevant regulatory obligation.
• Newsletter subscription data: Retained until you unsubscribe or request deletion.
• Website usage data: Only retained for a limited period, to identify trends or patterns in your use of our websites and enable us to improve them.

Once data is no longer required, we delete or anonymize it securely.

Your Rights and Choices

Subject to applicable law, you may also have the following rights in relation to your information:

• Access: The right to request a copy of personal information we hold about you.
• Correction: The right to request correction or update of your information.
• Deletion: The right to request deletion of your information, subject to our legal or contractual restrictions.
• Restriction: The right to request that we restrict our use of your information in certain circumstances.
• Objection: The right to object to certain processing, such as direct marketing.
• Data portability: The right to receive a copy of your data in a structured, commonly-used format.

To exercise any of these rights, please contact us via [email protected] or (661) 545-7299. We will respond to your request in accordance with applicable law.

Children’s Privacy

Ram & Rama Law does not knowingly collect personal information from children under age 13. Our website, newsletter, and services are for use by adults and individuals 18 years of age or older. If you believe that a child has disclosed personal information to us, please contact us immediately at [email protected] and we will cause such information to be deleted from our system.

Newsletters and Communications From Us

Our publications are designed to provide you with legal updates, articles of interest, and resources. If you opt in to receive mailings from us, we will use the email address you submit for these communications only. You may unsubscribe at any time, in the manner set forth in our emails, by using the link in the footer of our emails, or by contacting us at [email protected]. We do not sell or otherwise distribute your subscription information for marketing purposes.

Links to Third-Party Sites or Services Outside of Our Control

Our site may contain links to or references to other sites, information, legal resources, and/or partner organizations. These external sites and resources are provided for your convenience. Ram & Rama Law is not responsible for the privacy or security practices or content of these external sites and resources. Such sites and resources may have different privacy and security practices. We encourage you to review the privacy policies of any third party before proceeding to use them.

People Outside the United States

Ram & Rama Law is located in the United States. The Firm primarily represents clients who are located in the United States. If you access this website from a location outside of the United States, by doing so you are notified and agree that any information provided may be transferred to, stored, and processed in the United States. Your use of this website or services or products indicates agreement with this condition and that the laws in the United States may be different than where you are located.

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including (1) right to know what personal information we are collecting, (2) request for deletion, and (3) right to opt out of the sale of your personal information as Ram & Rama Law does not sell your personal information. To exercise your right(s), please email [email protected] or call us at (661) 545-7299.

Access and Correct Your Information

Should you wish to update, correct, or delete private personal information, please contact us at [email protected] or call (661) 545-7299. We aim to keep your personal information accurate and current and will act on any such requests from you expeditiously and in accordance with applicable law.

Changes to This Privacy Policy

We may from time to time modify this Privacy Policy due to changes in our practices, applicable law, or other developments, such as technical improvements or advancements. In the spirit of full disclosure, we will note any change in the effective date at the top of the page, and if necessary, will provide an email or website notice to you with a link to this page. We encourage you to review this policy from time to time in order to stay up to date on how your information is protected.

Contact Us About Your Privacy

We value your right to privacy, and we welcome your thoughts or concerns. Please don’t hesitate to contact us with any questions you have about this Privacy Policy, our information collection practices, or your personal information. Kindly direct any such correspondence to:

Address: 1230 18th St Ste 94 Bakersfield CA 93301
Phone: (661) 545-7299
Email: [email protected]

We will try to respond to your concerns as soon as possible, and we promise to be open and honest.

Make a Privacy Complaint

If you believe your privacy rights have been violated, or you are not satisfied with our response to your request, you can file a complaint with us at [email protected]. We will look into all concerns brought to our attention and respond accordingly in compliance with all applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with your state’s attorney general or other data protection authority.

Data Breach Disclosure Procedure

Should the improbable event occur and Ram & Rama Law inadvertently becomes the victim of a data breach involving your personal information, we will quickly evaluate the situation, contain and mitigate the breach, as well as put measures in place to avoid a repeat of the situation. When required by law, Ram & Rama Law will notify individuals and authorities whose personal information is involved in the breach, transparently disclosing (i) the particulars of the breach (ii) extent and nature of the breached information and (iii) steps taken to protect you.

Client-Attorney Privilege for Confidential Communications

As a law firm, Ram & Rama Law has a legal and ethical duty to preserve the confidentiality of all communications with clients and all information concerning a client’s file.

Information you provide to us, or information concerning you, which is provided by an individual or entity, while seeking or in the course of an attorney-client relationship is privileged from disclosure except as may be compelled by subpoena or court order or with your express consent. We adhere to the highest professional standards regarding our efforts to preserve your confidentiality.

Special Handling of Legal and Financial Matters

If you provide confidential legal, financial, or other sensitive personal documents to Ram & Rama Law, we take added precautions to safeguard these materials. Documents are stored securely, access is limited to only authorized legal professionals, and electronic files are encrypted. We never share sensitive materials with third parties without your informed consent, and only as required by law.

Privacy Policy for Business Clients and Companies

The data we collect in the course of providing services for our business clients may include business registration information, organizational contacts, tax IDs, and other compliance documents. All information collected about business clients is kept strictly confidential and used only for the provision of legal services or advice. Information about our business clients is not shared with third parties other than in a court proceeding, or where required by regulatory authorities such as a State Board of Accountancy or similar agency.

Privacy Policy for Attorneys and Legal Professionals

Lawyers who leverage our resources, or work with Ram & Rama Law, may convey professional credentials, bar numbers, or other identifying information. We utilize this information to confirm professional identity and to categorize resources as necessary. All information is held in confidence and not shared with outside parties (except for the purpose of accreditation or at your express request).

Opting Out of Marketing Programs

You can opt out of receiving marketing emails from Ram & Rama Law at any time. Each promotional email includes an unsubscribe link. You can also request removal by sending an email to [email protected]. Your opt-out choice will not impact your ability to receive legal services or other crucial information you need regarding your case.

Social Media and Online Presence

Ram & Rama Law maintains a presence on social media in order to provide legal updates and interact with the general public. The information you provide on our social media pages (including email address) is subject to the social media platform’s privacy policies, and is publicly visible. We suggest being cautious about sharing personal information on social media. For confidential communications regarding your private legal matters, please contact us directly by protected means.

Where We Store Your Data and Considerations of Geo-Location

Ram & Rama Law collects and stores all personal, case, and billing information on servers within the United States. We use data storage and hosting solutions which are widely used by reputable companies with reasonable security protocols. Data can only be accessed by authorized personnel, and we have measures in place to protect the data from being viewed or used for unintended purposes.

Automated Decision-Making and Profiling

Ram & Rama Law prioritizes a human-centered approach in its operations, avoiding reliance on automated decision-making, finger-pointing, or profiling that could have significant legal implications. All legal advice, client representation, and communication are conducted by qualified lawyers and professional staff. Furthermore, any data analytics undertaken is strictly for the purpose of enhancing our website and analyzing general usage trends, without impacting individual access to services that could influence their rights.

Records Retention and Compliance

We keep complete records of client engagements, case files, and communications in accordance with applicable law and the Rules of Professional Conduct. Such recordkeeping is designed to allow compliance with state and federal laws, protect your rights, and assist us in delivering professional services. Records are maintained only as long as necessary and are securely destroyed when no longer necessary.

Accessibility and Language Preferences

We make our privacy policy (and all legal documents and resources) available to anyone, including persons with a disability, in another format or language. Please let us know at [email protected] how we can help you have equal access to our information and services.

Your Data Responsibility for Security

Although we take considerable measures to safeguard your information, we note that this protection is a two way street and you have responsibilities as well. We recommend that you use unique and strong passwords for any Ram & Rama accounts you may have, refrain from sharing confidential information over unsecured networks, and immediately make us aware of any suspicious activity.

Agreement and Acceptance of Policy Currency

Your use of the Ram & Rama Law website or any of our services constitutes acceptance of this Privacy Policy. We may change or update this policy at any time. Any change or update is effective as soon as we post it on our site. Your continued use of our website or any of our services following changes or updates to this Policy means that you agree with the terms of this Policy as amended.

Contact Details and Help Desks

Any inquiries, requests, questions, issues, or concerns regarding your privacy or our Privacy Policy may be referred to Ram & Rama Law as follows:

Address: 1230 18th St Ste 94, Bakersfield CA 93301
Phone: (661) 545-7299
Email: [email protected]

We take pride in being able to address any and all needs as rapidly as possible. Your trust and your privacy are a priority of ours.

Final Statement: Our Privacy Promise

At Ram & Rama Law, we value our relationships with our clients, the public, and the legal community, and respect each individual’s right to privacy. We are committed to protecting your privacy and continuing to provide you with superior legal service. We look forward to further enhancing our privacy practices by maintaining transparency, acquiring feedback, and always keeping your information secure. Thank you for choosing us as your legal guide. We look forward to staying in contact; please sign up for our newsletter for additional legal insights, and feel free to contact us any time with questions on privacy or our services.